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Melbourne, Australia

Bulletproof
AI voice
agents.

ABSTRACT

Relyable is the simulation and monitoring platform for AI voice agents. Generate hundreds of realistic test conversations, evaluate every call against your own rubric, and monitor production live — so you can ship high-performing agents 100x faster.

SubjectVoice reliability
MethodSimulation + live eval
StackVapi, Retell, ElevenLabs
StatusGenerally available
Connect Vapi or Retell in under five minutes.
BACKED BY NVIDIA Inception · ElevenLabs Grants · Microsoft for Startups
TRUSTED BY
CONTENTS
01 Automated testing Simulation in 5 steps page 02
02 Evaluation Rubric-based scoring page 03
03 Live monitoring Alerts the moment it matters page 04
04 Industries Built on real-world voice page 05
05 Integrations No-code, API-first page 06
§ 01AUTOMATED TESTING

After building voice agents, we know: testing isn't optional.

01 Connect your agent Native integrations with Vapi, Retell and ElevenLabs. Import your agent with an API key in a few clicks. under 5 min
02 Create test cases Use AI to auto-generate test cases from your system prompt, or define your own against specific business goals. AI-assisted
03 Create personas Mimic your real audience. Old & angry. Young & confident. Pick an accent, a mood, a goal. 200+ presets
04 Create test scenarios Assign a persona to a generated conversation scenario. One prompt; a full matrix of coverage. matrix mode
05 Run automated tests Hundreds of test conversations in parallel. Push your agent to its limits before a single customer does. up to 10,000x
§ 02EVALUATION

Every call, graded. Against your own rubric.

CRITERIONWEIGHTPASS RATE7D Δ
Task completed end-to-end0.3098.7%+0.4
No fabricated policy or pricing0.2599.1%+0.1
Customer sentiment stable or improving0.1596.2%-0.3
Interruption handled cleanly0.1094.8%-1.1
Latency under 800ms p950.1092.4%+2.0
Handoff if out of scope0.1099.6%±0
FIG. 02 — Sample rubric, seven-day window. Weights sum to 1.00. Built-in metrics include latency, sentiment, and customer satisfaction; customise with your own criteria.
§ 03LIVE MONITORING

Stop listening to calls. Get notified.

Every live call is silently logged and analysed. You get real-time alerts the moment something drifts — so you can address problems before they reach more users. As one customer put it: monitoring is the hidden gem. No more daily audits. No more spot-checks. Just eyes-on when it matters.

ALERTS ROUTE TO
Slack · Email · PagerDuty · Opsgenie · Linear · Webhook
Live call
Agent response
Eval + score
Threshold?
Notify + log
FIG. 03 — Monitoring flow. Calls are scored in real time; you're paged only when a threshold is crossed.
§ 04INDUSTRIES

Backed by industry experience.

01 / 03

Financial services

The ultimate AI receptionist.
  • Manage multiple time zones
  • Booking, cancelling, rescheduling
  • Strict compliance requirements
02 / 03

Home services

Never miss a call.
  • Emergency pathway detection
  • Book appointments & jobs
  • Quotes & knowledge-base retrieval
03 / 03

Real estate

Call & qualify at scale.
  • Dynamic knowledge bases
  • Live call transfers
  • Inbound & outbound calls
§ 05INTEGRATIONS

No-code integrations.

Vapi
NATIVE INTEGRATION
  • Setup in minutes with an API key
  • Live call monitoring
  • Send test calls easily
  • Redirect end-of-call webhooks
Retell
NATIVE INTEGRATION
  • Setup in minutes with an API key
  • Live call monitoring
  • Send test calls easily
  • Redirect end-of-call webhooks
ElevenLabs
NATIVE INTEGRATION
  • Setup in minutes with an API key
  • Live call monitoring
  • Send test calls easily
  • Redirect end-of-call webhooks
Custom agent on another platform? Upload your prompt, route calls to the provided number, and use our API for real-time monitoring.
§ 06TESTIMONIALS

What our users are saying.

★★★★★
"The best tool on the market for AI voice agent evals. We are able to deploy our production-ready agents way faster now."
CD
Connor Davis
Developer · Outbox AI
★★★★★
"Monitoring has been a hidden gem. I used to listen to calls daily to ensure our agents were on track. Now I simply get notified if there's an issue."
NH
Nathan Huynh
AI Engineer
★★★★★
"Relyable's testing showed us what to fix fast, and the live monitoring ensures our voice agents keep running without eating up our time."
TC
Tommy Chryst
Agency Owner
★★★★★
"Super easy to evaluate our agents' performance. Highly recommended!"
NF
Nick Foord
Voice AI Developer
★★★★★
"Perfect for our needs. We identified a lot of issues very quickly."
MA
Moe Ayman
Founder
★★★★★
"The platform generated a solid number of automated scenarios for my voice agent. The automated calls were great for assessing real-world performance."
AG
Amit Gupta
AI Product Lead
§ 07PRICING

Simple pricing. Scales with you.

Only pay for what you need. Credits cover both simulated calls and live call evaluations — spend them however you like.
CORE
$500 / month
Up to 750 simulated calls
Up to 10,000 live call evaluations
WHAT'S INCLUDED
  • 50,000 credits
  • Simulate, monitor & evaluate
  • Email support
Get started
PREMIUM POPULAR
$1,000 / month
Up to 1,900 simulated calls
Up to 25,000 live call evaluations
WHAT'S INCLUDED
  • 125,000 credits
  • Simulate, monitor & evaluate
  • Custom voice options
  • Direct Slack support
  • Direct email support
  • Early access features
Get started
ENTERPRISE
Custom
Contact our team to learn more.
For teams running voice at scale.
WHAT'S INCLUDED
  • Everything in Premium
  • Custom credit packages
  • Dedicated servers / regional compliance
  • Direct phone support
Contact us
§ 08FAQ

Frequently asked.

What is automated testing?
Automated testing for AI voice agents means evaluating the agent's performance, accuracy, and responsiveness using pre-defined scripts and test cases without human intervention. It ensures the voice agent understands spoken input correctly, responds appropriately, and handles various scenarios such as interruptions or errors.
What is automated monitoring?
Automated monitoring continuously tracks your voice agent's performance to ensure it's functioning correctly at all times. With Relyable, every call is logged and analysed, giving you full visibility into interactions and outcomes. You'll receive real-time alerts if issues arise, so you can quickly address problems before they impact more users.
Why do I need this?
Manually calling and evaluating voice agents is time-consuming, repetitive, and prone to human error. Using AI to run these tests makes the process far more efficient and scalable as your system grows. It also ensures more consistent, thorough coverage of scenarios — leading to better overall performance and reliability.
How is a call evaluated?
Calls are evaluated against customisable test cases that you can define, or generate from your system prompt to align with your specific business goals. Each interaction is automatically analysed using built-in metrics like latency, sentiment, and customer satisfaction — allowing for precise, consistent assessment across scenarios.
Which voice agent platforms do you connect with?
We offer native integrations with leading platforms like Vapi, Retell, and ElevenLabs — with many more on the way. Connecting is simple: just use your API key and agent ID. For custom-built agents on other platforms, upload your prompt manually and we'll route calls through our API while enabling real-time call monitoring.
Who is Relyable for?
Relyable is built for AI agencies, AI startups, and enterprises. Agencies use it to deliver higher-quality solutions faster and unlock new revenue through client upsells. Startups and SaaS teams integrate and scale voice agents with dependable monitoring. Enterprises rely on Relyable for continuous simulation, evaluation, and monitoring at scale.
Is it easy to use?
Yes. Relyable is designed to help you quickly improve the performance of your AI agents with minimal setup. You can start running your first test calls in under five minutes.
Why should I work with Relyable?
This isn't our first experience with voice agents. For nearly two years we've been developing AI voice agents through our agency, Inflate AI. During that time we honed our expertise in building high-performing voice systems — and realised the critical importance of prioritising evaluations. Relyable is the tool we wished we'd had.
COLOPHON

Helping contribute to safer, reliable AI.

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